1. What is Meraki Subscription Licensing?

Meraki subscription licensing is a simplified, flexible model designed to give customers greater control over payment, configuration, management, and scalability. It offers the flexibility to grow your business by providing the right value when you need it.

2. Who is the Target Audience for Meraki Subscription Licensing?

This subscription is aimed at new customers or those renewing older licenses and looking to transition to a subscription-based model.

3. Why is Meraki Subscription Licensing Important?

It’s the future of Meraki licensing! Offering flexible payment options, it reduces the barrier to entry for Meraki, allowing customers to make smarter licensing decisions tailored to their specific network needs.

Breaking Down Pricing and Flexibility

4. What Price Lists Are Available for Meraki Subscriptions?

The subscription uses various global price lists depending on the region, including the US, Canada, Europe, Asia, and more. Specific price lists are updated throughout the year to cater to different regions.

5. How is Meraki Subscription Pricing Structured?

Unlike traditional licensing, Meraki subscription pricing is linear, with fees based on the number of licenses and monthly payments. This structure helps customers plan their long-term service and predict costs accurately.

Managing Licenses and Upgrades

6. How Do Customers Request License Upgrades or Changes?

Customers can request changes via their partners, and these updates will reflect in the Cisco Commerce Workspace (CCW). The Meraki dashboard will also update automatically after the initial license activation.

7. Can Licenses Be Downgraded?

License downgrades that negatively affect the total contract value need approval from Cisco’s MDM team.

Licensing Flexibility: EA, Partners, and More

8. How Does This Subscription Model Impact Enterprise Agreements (EA)?

EA customers still benefit from this model. Meraki subscription functionality will be rolled out gradually to EA customers, giving them enhanced flexibility.

9. Can Customers Switch Partners After Subscription?

Once a partner is assigned to a subscription, they retain control. To change the partner, the customer must cancel the subscription and reorder through a new partner.

10. What If the Assigned Partner Can No Longer Provide Services?

If a partner is no longer available, the customer must cancel the subscription and rebook services with a new partner.

Subscription Mechanics: How It Works

11. What Happens If an Organization Has Expired Licenses?

If an organization’s licenses have expired, the customer will be eligible for Meraki subscription licensing. The Meraki dashboard will recognize the new subscription keys and switch the organization’s licensing mode.

12. Can Subscription Licenses Be Transferred Between Organizations?

Yes, but you’ll need to submit a support request to transfer subscriptions between organizations.

13. Can an Organization Use Different Subscription Levels?

Absolutely! Organizations can use multiple subscriptions, each with different functionality levels. This allows for customized deployment depending on the specific needs of each network.

Ordering and Billing Simplified

14. How Do You Purchase a Meraki Subscription?

For detailed information on ordering processes, check out the comprehensive Ordering Guide in CCW .or contact US

15. How Long Does It Take to Process Subscription Orders?

New subscription orders take about seven days for delivery. However, updates or changes to existing subscriptions reflect in the dashboard on the same day.

16. Can You Change the Subscription Start Date After Purchase?

Yes, but only if the license hasn’t been activated. Changes must be made within seven days before the original start date.

Ensuring Compliance and Upgrading Licenses

17. How Do You Handle Compliance Issues with Meraki Subscription Licensing?

To learn more about compliance logic, you can refer to the Meraki Subscription Licensing Compliance Documentation.