PH H5003E Series Switches End Of Sale Notification
Effective immediately, the PH H5003E series switches are officially discontinued from taking new orders. This includes a halt on all new and expansion orders for these models. If any inventory remains, the products will transition from the promotional pricing framework to a clearance pricing structure, entering the company’s delisted inventory management system. Additionally, related marketing materials for these products will be moved to a designated special supply section on the company’s official website.
1. Delisted Product and Replacement Information #
Below is detailed information regarding the delisted models, including their descriptions and the absence of alternative products:
| Delisted Product Model | Description of Delisted Product | Replacement Product | Description of Replacement Product and Benefits | Supply Status of Replacement Product |
|---|---|---|---|---|
| PH H5003E | This strategic supply model features a chassis with 5 slots, including 2 engine slots and 3 service slots. | None | No replacement product available due to its specific strategic nature for key customers. | Not applicable |
| PH H5003E-MSU-II | A high-performance management card for the PH H5003E series. | None | This model is also strategically designated, and no alternative is available in the market. | Not applicable |
| PH H5003E-300W AC | This is a power module for the PH H5003E, with an AC power supply rated at 300W. | None | There is no available replacement for this power module, given its strategic use. | Not applicable |
| PH H5003E 24GT24GS4TS | This service card supports 24 x 10/100/1000 Base-T ports (RJ45), 24 x 1GE SFP (LC) ports, and 4 x 10GE SFP+ (LC) ports. | None | This model is also classified under strategic supply and lacks replacement options in the market. | Not applicable |
| PH H5003E 24GS/12GT4TS | This line card offers 24 x 1GE SFP (LC) ports, 12 x 10/100/1000 Base-T ports (RJ45), and 4 x 10GE SFP+ (LC) ports. | None | Similar to the others, this product has no market replacement due to its strategic positioning for specific customer needs. | Not applicable |
| PH H5003E 48GS4TS | This service card includes 48 x 1GE SFP (LC) ports and 4 x 10GE SFP+ (LC) ports. | None | No alternative is available, as this model is designated for strategic customers with no current market demand for substitutes. | Not applicable |
The absence of alternative products reflects the strategic focus of these models, tailored specifically for key clients without a broader market demand for replacements. This highlights the specialized nature of these switches, as they cater to unique operational requirements of strategic partners.
2. Delisted Product Service Plan #
The service timeline for each delisted product model is crucial for understanding the support structure moving forward. Below are the relevant dates for the PH H5003E series:
| Delisted Product Model | Order Suspension Date | End-of-Life Software Release Date | Software Maintenance End Date | New Product Service Contract Signing End Date | Service Contract Renewal End Date | Service End Date |
|---|---|---|---|---|---|---|
| PH H5003E | 2023-03-31 | 2021-07-06 | 2025-03-31 | 2024-03-31 | 2027-03-31 | 2028-03-31 |
| PH H5003E-MSU-II | 2023-03-31 | 2021-07-06 | 2025-03-31 | 2024-03-31 | 2027-03-31 | 2028-03-31 |
| PH H5003E-300W AC | 2023-03-31 | 2021-07-06 | 2025-03-31 | 2024-03-31 | 2027-03-31 | 2028-03-31 |
| PH H5003E 24GT24GS4TS | 2023-03-31 | 2021-07-06 | 2025-03-31 | 2024-03-31 | 2027-03-31 | 2028-03-31 |
| PH H5003E 24GS/12GT4TS | 2023-03-31 | 2021-07-06 | 2025-03-31 | 2024-03-31 | 2027-03-31 | 2028-03-31 |
| PH H5003E 48GS4TS | 2023-03-31 | 2021-07-06 | 2025-03-31 | 2024-03-31 | 2027-03-31 | 2028-03-31 |
This service plan outlines important lifecycle milestones, indicating when the products will no longer be available for new orders, when software maintenance will cease, and when service contracts will no longer be renewed. Customers utilizing these products should prepare for the upcoming changes to ensure continued operational effectiveness.
The PH H5003E series has been recognized for its reliability in critical network environments, and the transition away from these models underscores a shift toward new solutions. Despite the discontinuation, it is important for users to leverage existing resources effectively during this phase.
For those affected by this transition, the customer support team remains available to assist with any queries regarding the delisted products and to facilitate the exploration of alternative solutions that may meet similar operational needs.
In this context, understanding the implications of these changes is essential for maintaining network performance. The PH H5003E series has played a significant role in numerous deployments, and while alternatives are not available, the focus will remain on ensuring customers have the resources necessary to navigate this shift smoothly.
