Effective immediately, we are announcing that the RG-SF2900-8GT2SFP-S switch will no longer be available for new orders or expansions. This decision entails the cessation of acceptance for any new and expansion orders. If there is existing inventory, the product will transition from the promotional pricing system to the end-of-life clearance pricing system and will enter the company’s delisted inventory management framework. Additionally, marketing materials related to this product on our official website will be moved to a designated special supply area.
1. Delisted Product and Replacement Options #
Here are the details regarding the delisted product along with its description and potential replacement options:
Delisted Product Model | Description of Delisted Product | Replacement Product | Description of Replacement Product | Supply Status of Replacement Product |
---|---|---|---|---|
RG-SF2900-8GT2SFP-S | This model features 8 x 10/100/1000M adaptive electrical ports, 2 x 100M/1G SFP optical ports, and is powered by an adapter (included at factory). The design is fanless, ensuring silent operation. | RG-SF2920U-8GT1MS | This replacement includes 8 x 10/100/1000M adaptive electrical ports and 1 x 100M/1G/2.5G SFP optical port. It has a fixed single AC power supply and supports a slot design for deploying dual network expansion modules. | Currently in mass production and available for supply. |
The table highlights that the RG-SF2920U-8GT1MS is designed to meet similar or improved functionalities compared to the RG-SF2900-8GT2SFP-S. This ensures that customers have access to viable alternatives that maintain the quality and performance they expect.
2. Delisted Product Service Plan #
The following outlines important dates associated with the lifecycle of the delisted product:
Delisted Product Model | Order Suspension Date | End-of-Life Software Release Date | Software Maintenance End Date | New Product Service Contract Signing End Date | Service Contract Renewal End Date | Service End Date |
---|---|---|---|---|---|---|
RG-SF2900-8GT2SFP-S | 2023-9-20 | 2025-9-20 | 2024-9-20 | 2027-9-20 | 2028-9-20 |
This service plan delineates crucial timelines for each product’s lifecycle, covering the order suspension date, the last software maintenance date, and final dates for service contract renewals. Customers utilizing this model are encouraged to assess their systems and consider transitioning to newer models to avoid any service disruptions.
The RG-SF2900-8GT2SFP-S has been a reliable choice for many networking applications. The introduction of the RG-SF2920U-8GT1MS reflects our ongoing commitment to delivering innovative solutions that address the evolving demands of the industry. The new model is not only designed to replace the delisted switch but also to offer enhanced features that better support contemporary networking requirements.
Transition Support and Recommendations #
As we phase out the RG-SF2900-8GT2SFP-S, we want to ensure a smooth transition for our customers. Our customer support team is readily available to assist with any inquiries related to the new model and to provide comparisons with the delisted product.
It is essential for customers to evaluate their existing networking infrastructure and consider the advantages of upgrading to the RG-SF2920U-8GT1MS. With features that include higher adaptability and the capacity to deploy dual network expansion modules, this model is poised to meet the challenges of modern networking environments effectively.
We understand that transitioning to a new product can be daunting, and we are dedicated to providing the resources needed to facilitate this change. Comprehensive documentation, technical specifications, and detailed comparison charts will be made accessible to help customers make informed decisions regarding replacements.
In this period of transition, we remain focused on our commitment to support customers as they navigate changes in their networking solutions. The RG-SF2900-8GT2SFP-S has served many organizations well, and the new models are designed to continue this legacy while incorporating advancements that improve performance and reliability.
For further assistance or to discuss options for transitioning to the RG-SF2920U-8GT1MS, please reach out to our customer service team. We look forward to continuing to meet your networking needs as we evolve with the technology landscape.