RG-SF2900 and RG-SF2910 Series Switches Order End of Sale Notification
Effective immediately, we announce that the RG-SF2900 and RG-SF2910 series Aurora switches will no longer be available for new orders or expansions. This decision includes ceasing acceptance of any new and expansion orders. Any existing inventory will transition from the promotional pricing system to the end-of-life clearance pricing system, entering the company’s delisted inventory management. Furthermore, relevant marketing materials for these products on our official website will be moved to a special supply area.
1. Delisted Products and Replacement Options #
The following is a detailed overview of the delisted products, along with their descriptions and potential replacement options:
| Delisted Product Model | Description of Delisted Product | Replacement Product | Description of Replacement Product | Supply Status of Replacement Product |
|---|---|---|---|---|
| RG-SF2900-16GT2SFP | Features 16 x 10/100/1000M adaptive electrical ports, 2 x 1G SFP optical ports, fixed single AC power supply, and fanless design. | RG-SF2920-16GT2SFP | Includes 16 x 10/100/1000M adaptive electrical ports and 2 x 100M/1G SFP optical ports, powered by an adapter (included at factory), and is fanless. | Currently in mass production and available for supply. |
| RG-SF2900-16GT2SFP-P | 16 x 10/100/1000M adaptive electrical ports, 2 x 1G SFP optical ports, fixed single AC power supply, fanless, with PoE/PoE+ support for ports 9-16 and 125W POE power supply. | RG-SF2920-16GT2SFP-P | Similar to the RG-SF2900-16GT2SFP-P, but with 2 x 100M/1G SFP optical ports, fanless, and PoE/PoE+ support for ports 1-8 with 125W POE power supply. | Currently in mass production and available for supply. |
| RG-SF2910-16GT2MG2XS | Offers 16 x 10/100/1000M adaptive electrical ports, 2 x 1G/2.5G adaptive ports, and 2 x 1G/10G SFP+ optical ports, fixed single AC power supply, and is fanless. | RG-SF2920-16GT2MG2XS | Contains similar features as the RG-SF2910-16GT2MG2XS, ensuring adaptability for evolving network needs. | Currently in mass production and available for supply. |
The table above highlights that the replacement models are designed to provide similar or enhanced functionalities compared to the delisted products, ensuring customers have access to viable alternatives. These replacement models have been engineered to maintain compatibility while introducing new features that meet modern networking demands.
2. Delisted Product Service Plan #
The following service plan outlines important dates associated with the lifecycle of the delisted products:
| Delisted Product Model | Order Suspension Date | End-of-Life Software Release Date | Software Maintenance End Date | New Product Service Contract Signing End Date | Service Contract Renewal End Date | Service End Date |
|---|---|---|---|---|---|---|
| RG-SF2900-16GT2SFP | 2023-12-20 | 2025-12-20 | 2024-12-20 | 2027-12-20 | 2028-12-20 | |
| RG-SF2900-16GT2SFP-P | 2023-12-20 | 2025-12-20 | 2024-12-20 | 2027-12-20 | 2028-12-20 | |
| RG-SF2910-16GT2MG2XS | 2023-12-20 | 2025-12-20 | 2024-12-20 | 2027-12-20 | 2028-12-20 |
This service plan delineates critical timelines for each product’s lifecycle, encompassing the order suspension date, last software maintenance date, and final dates for service contract renewals. Customers utilizing these models are encouraged to review their systems and consider transitioning to newer models to prevent any service disruptions.
The RG-SF2900 series has been a reliable choice for various networking needs, and the transition to newer models reflects our ongoing commitment to innovation. The replacement models not only maintain the quality standards set by the RG-SF2900 series but also integrate advancements in technology to enhance performance and reliability.
Transition Support and Recommendations #
As we phase out these products, we want to ensure that our customers have a seamless transition. Our customer support team is prepared to assist you with any inquiries regarding the new models and how they compare with the RG-SF2900 and RG-SF2910 series.
Customers are advised to evaluate their current networking infrastructure and consider the advantages of upgrading to the latest models. With improved capabilities, including higher data throughput and better power management, the new series promises to deliver enhanced performance in dynamic environments.
We understand that change can be challenging, and we are here to provide the necessary resources to help you adapt. Documentation, technical specifications, and comparison charts will be made available to facilitate informed decisions regarding replacements.
The commitment to supporting our customers remains strong. We look forward to continuing to provide you with innovative solutions that meet your networking needs as we move into the next generation of technology.
